In an effort to serve our growing community at the highest level possible, we have instituted this support request form.

For general technical support within the platform, we ask that you begin with our 24/7 live chat team. For all other support, or if technical support is not able to assist, please use this form.

Full Name *

Phone *

Email used with subscription *

Which area do you need assistance in? *

Technical Support

Subscription/Billing

Bonus Tool Support

Other Question

Which Bonus Tool Are You Having Issues with?

ELMessenger Pro

Genius Birthdays

Genius Engager AI

Genius Replies

Let Story Drive

Please select from one of the options below

I'm looking for my receipt
I want to understand plan or Features
I want to cancel/pause my account
Something else regarding billing
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Have you attempted to resolve this issue with our Chat Support Team? *

Yes

Not Yet

Not Applicable

Please give a detailed Explanation of your need or request *

To better serve you and assist we asked that if you are having issues with a specific tool/feature, please submit a screen recording using loom.com. Loom is free and can capture your full screen. Please be sure to record the "full screen" when sharing issues with extensions.

Insert the link to your loom.com video here if applicable

if not applicable, leave blank.

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